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Contact Us

Our friendly local employees are ready to answer your questions.

Stanton Office

410 Broad Avenue
PO Box 220
Stanton, IA 51573-0220

712-829-2111 or 800-469-2111

Email Us

Villisca Office

205 East 4th Street
Villisca, IA 50864-1198

712-826-2812 or 800-469-2111

Email Us

*If reporting a problem with your service after office hours or on the weekend, calling one of the numbers above will alert an on-call technician. Email is only checked during normal business hours.

Tech Support

Get help with troubleshooting service issues.

Online Trouble Ticket

Customers may enter a request for assistance through our online trouble ticket option, accessible through your eBill account. To set up a trouble ticket, you must first log in to your current ebilling account or create a new one. Access ebilling here.

Learn how to submit a ticket here.

Internet

During Business Hours
Call our office at 712-829-2111

After Business Hours
Call our support at: 1-888-829-3682

Phone & FMtv

Anytime – Call our office at 712-829-2111. If reporting a problem with your service after office hours, calling will alert an oncall technician.

Others

Directory Assistance – 411
Iowa’s Travel Information – 511
National # for Access to Human Services – 211
Iowa One-Call – 811 or 800-292-8989