Assistance Programs - ACP & Lifeline

There are 2 programs which help customers pay for Internet and phone services.
Those programs are:

  • The Affordable Connectivity Program (ACP) & Lifeline (This program is ending at the end of April & is no longer available.)

  • Most often, if you qualify for one, you will qualify for both

  • ACP provides $30/month toward your Internet service; and (Last discounted will be April.)

  • Lifeline provides $9.25/month toward your phone, Internet or bundled services

 USAC Affordable Connectivity Program (ACP)

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps low-income households pay for internet service and connected devices. NOTE: not all providers in the ACP are participating in the connected device portion of the program.

If your household is eligible, you can receive up to $30/month discount on your Internet service.

Only one monthly service discount and one device discount (if your provider is participating) is allowed per household.

Does my household qualify? Learn more here

One monthly service discount and one connected device discount is allowed per household. A household is a group of people who live together and share money even if they are not related to each other. If you live together and share money, you are one household. If you either don’t live together or you don’t share money, you are two or more households.

Is my household eligible? Learn more here

Households may qualify:

  • Based on your household income

  • If you or your child or dependent participate in certain government assistance programs such as SNAP, Medicaid, WIC, or other programs

  • If you or your child or dependent already receives a Lifeline benefit

How do I apply? Learn more here

If you have questions about ACP, don’t hesitate to call us. We’re happy to help.

The Federal Communications Commission (FCC) has made available a dedicated complaint process to address subscriber issues concerning ACP enrollment or participating provider provisioning of ACP-supported services. The FCC’s Consumer Complaint Center for ACP can be found at: https://consumercomplaints.fcc.gov/hc/en-us or by calling 888-CALL-FCC (888-225-5322).

Lifeline

Lifeline is a federal benefit that lowers the monthly cost of phone or Internet service. Click the button below to see if you qualify, complete information and/or recertify as needed.